Privacy policy

This privacy policy describes how pc-en-vrac.myshopify.com (the “site” or “we”) collects, uses and discloses your personal information when you visit or make a purchase on the site.

Collection of personal information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this privacy policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information on what personal information we collect and why.

Device Info

• Examples of personal information collected: web browser version, IP address, time zone, cookie information, what sites or products you visit, search terms and how you interact with the site.

• Purpose of collection: to load the site accurately for you, and to perform site usage analysis to optimize our site.

• Collection Source: Collected automatically when you access our site using cookies, log files, web beacons, beacons or pixels

• Commercial Disclosure: Shared with our Shopify processor.

Order information

• Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and telephone number.

• Purpose of collection: to provide you with products or services to fulfill our contract, to process your payment information, arrange shipping and provide you with invoices and / or order confirmations, communicate with you, filter our orders for a potential risk or fraud , and when consistent with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

• Source of collection: collected from you.

• Commercial Disclosure: Shared with our Shopify processor.

Customer support information

• Examples of personal information collected: Contact form.

• Purpose of collection: to provide customer support.

• Source of collection: collected from you.

Minors

The site is not intended for people under the age of 18. We do not intentionally collect personal information from children. If you are the parent or guardian and believe your child has provided us with personal information, please contact us at the address below to request deletion.

Sharing of personal information

We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We use Shopify to power our online store. You can learn more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.

• We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other legal request for information that we receive, or to protect our rights.

Behavioral advertising

As described above, we use your personal information to provide you with targeted advertising or marketing communications that may be of interest to you. For example:

• We use Google Analytics to help us understand how our customers use the site. You can find out more about how Google uses your personal information here: https://policies.google.com/privacy?hl=fr.You can also opt out of Google Analytics here: https://tools.google.com/ dlpage / gaoptout.

• We share information about your use of the site, your purchases and your interaction with our advertisements on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (to which you may consent, depending on your location).

For more information on how targeted advertising works, you can visit the Network Advertising Initiative ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

• FACEBOOK - https://www.facebook.com/settings/?tab=ads

• GOOGLE - https://www.google.com/settings/ads/anonymous

• BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: http://optout.aboutads.info/.

Use of personal information

We use your personal information to provide our services to you, including: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you informed about new products, services and offers.

Retention

When you place an order on the site, we will keep your personal information for our records unless and until you ask us to erase that information. For more information on your right to erasure, please see the "Your rights" section below.

Legal basis

In accordance with the General Data Protection Regulation ("GDPR"), if you reside in the European Economic Area ("EEA"), we process your personal information on the following legal grounds:

• Your consent;

• The execution of the contract between you and the Site;

• Compliance with our legal obligations;

• To protect your vital interests;

• Perform a task performed in the public interest;

• For our legitimate interests, which do not override your fundamental rights and freedoms.

Automatic decision making

If you are from the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), where such decision-making has a legal effect on you or significantly affects you. We engage in fully automated decision making that has legal or otherwise significant effect using customer data. Our Shopify processor uses limited automated decision making to prevent fraud that has no legal or otherwise significant effect on you. Services that include elements of automated decision-making include: • Temporary list of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours. • Temporary denial list of credit cards associated with denied IP addresses. This denylist persists for a small number of days.

Your rights

RGPD

If you are located in the EEA, you have the right to access the personal information we hold about you, transfer it to a new service, and request that your personal information be corrected, updated or deleted. If you wish to exercise these rights, please contact us using the contact details below.

Your personal information will first be processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with GDPR, see Shopify's GDPR white paper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA

If you are located in California, you have the right to access the personal information we hold about you (also known as the `` right to know ''), transfer it to a new service, and request that your personal information be corrected. . , updated or deleted. If you wish to exercise these rights, please contact us using the contact details below.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

A cookie is a small amount of information that is downloaded to your computer or device when you visit our site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means that you don't have to re-enter this information every time you return to the site or navigate from one page to another. Cookies also provide information about how people use the website, such as whether it is their first visit or whether they are a frequent visitor.

We use the following cookies to optimize your experience on our site and to provide our services.

Cookies necessary for the operation of the store

Name	Function
_ab	Used in connection with access to admin.
_secure_session_id	Used in connection with navigation through a storefront.
cart	Used in connection with shopping cart.
cart_sig	Used in connection with checkout.
cart_ts	Used in connection with checkout.
checkout_token	Used in connection with checkout.
secret	Used in connection with checkout.
secure_customer_sig	Used in connection with customer login.
storefront_digest	Used in connection with customer login.
_shopify_u	Used to facilitate updating customer account information.

Reports and analyzes

Name	Function
_tracking_consent	Tracking preferences.
_landing_page	Track landing pages
_orig_referrer	Track landing pages
_s	Shopify analytics.
_shopify_fs	Shopify analytics.
_shopify_s	Shopify analytics.
_shopify_sa_p	Shopify analytics relating to marketing & referrals.
_shopify_sa_t	Shopify analytics relating to marketing & referrals.
_shopify_y	Shopify analytics.
_y	Shopify analytics.

The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device. You can control and manage cookies in different ways. Please keep in mind that deleting or blocking cookies may have a negative impact on your user experience and some parts of our website may no longer be fully accessible. Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser commands, often found in the "Tools" or "Preferences" menu of your browser. For more information on how to change your browser settings or how to block, manage or filter cookies, see your browser's help file or on sites such as www.allaboutcookies.org. In addition, please note that blocking cookies may not completely prevent the way we share information with third parties such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

Do not follow

Please note that due to the industry's lack of consistent understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal. from your browser.

Changes

We may update this privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

Contact

For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us by email at admin@pcenvrac.com or by mail using the contact details provided below: 3200 avenue watt, 106, Quebec QC G1X 4P8, Canada Last updated: (2020-01-20) If you are not satisfied with our response to your complaint, you have the right to file your complaint with the authority responsible data protection. You can contact your local data protection authority or our supervisory authority here: https://www.priv.gc.ca/fr/mesures-et-decisions-prises-par-le-commissariat/recherche/consulter-les-travaux-de-recherche-sur-la-protection-de-la-vie-privee/2007/francophonie/