Privacy policy
This privacy policy describes how pc-en-vrac.myshopify.com (the “site” or “we”) collects, uses and discloses your personal information when you visit or make a purchase on the site.
Collection of personal information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this privacy policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information on what personal information we collect and why.
Device Info
• Examples of personal information collected: web browser version, IP address, time zone, cookie information, what sites or products you visit, search terms and how you interact with the site.
• Purpose of collection: to load the site accurately for you, and to perform site usage analysis to optimize our site.
• Collection Source: Collected automatically when you access our site using cookies, log files, web beacons, beacons or pixels
• Commercial Disclosure: Shared with our Shopify processor.
Order information
• Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and telephone number.
• Purpose of collection: to provide you with products or services to fulfill our contract, to process your payment information, arrange shipping and provide you with invoices and / or order confirmations, communicate with you, filter our orders for a potential risk or fraud , and when consistent with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• Source of collection: collected from you.
• Commercial Disclosure: Shared with our Shopify processor.
Use of personal information
We use your personal information to provide our services to you, including: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you informed about new products, services and offers.
Retention
When you place an order on the site, we will keep your personal information for our records unless and until you ask us to erase that information. For more information on your right to erasure, please see the "Your rights" section below.
Legal basis
In accordance with the General Data Protection Regulation ("GDPR"), if you reside in the European Economic Area ("EEA"), we process your personal information on the following legal grounds:
• Your consent;
• The execution of the contract between you and the Site;
• Compliance with our legal obligations;
• To protect your vital interests;
• Perform a task performed in the public interest;
• For our legitimate interests, which do not override your fundamental rights and freedoms.
Automatic decision making
If you are from the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), where such decision-making has a legal effect on you or significantly affects you. We engage in fully automated decision making that has legal or otherwise significant effect using customer data. Our Shopify processor uses limited automated decision making to prevent fraud that has no legal or otherwise significant effect on you. Services that include elements of automated decision-making include: • Temporary list of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours. • Temporary denial list of credit cards associated with denied IP addresses. This denylist persists for a small number of days.
Your rights
RGPD
If you are located in the EEA, you have the right to access the personal information we hold about you, transfer it to a new service, and request that your personal information be corrected, updated or deleted. If you wish to exercise these rights, please contact us using the contact details below.
Your personal information will first be processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with GDPR, see Shopify's GDPR white paper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
CCPA
If you are located in California, you have the right to access the personal information we hold about you (also known as the `` right to know ''), transfer it to a new service, and request that your personal information be corrected. . , updated or deleted. If you wish to exercise these rights, please contact us using the contact details below.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.
Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means that you don't have to re-enter this information every time you return to the site or navigate from one page to another. Cookies also provide information about how people use the website, such as whether it is their first visit or whether they are a frequent visitor.
We use the following cookies to optimize your experience on our site and to provide our services.
Cookies necessary for the operation of the store
Name |
Function |
_ab |
Used in connection with access to admin. |
_secure_session_id |
Used in connection with navigation through a storefront. |
cart |
Used in connection with shopping cart. |
cart_sig |
Used in connection with checkout. |
cart_ts |
Used in connection with checkout. |
checkout_token |
Used in connection with checkout. |
secret |
Used in connection with checkout. |
secure_customer_sig |
Used in connection with customer login. |
storefront_digest |
Used in connection with customer login. |
_shopify_u |
Used to facilitate updating customer account information. |
Reports and analyzes
Name |
Function |
_tracking_consent |
Tracking preferences. |
_landing_page |
Track landing pages |
_orig_referrer |
Track landing pages |
_s |
Shopify analytics. |
_shopify_fs |
Shopify analytics. |
_shopify_s |
Shopify analytics. |
_shopify_sa_p |
Shopify analytics relating to marketing & referrals. |
_shopify_sa_t |
Shopify analytics relating to marketing & referrals. |
_shopify_y |
Shopify analytics. |
_y |
Shopify analytics. |
The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device. You can control and manage cookies in different ways. Please keep in mind that deleting or blocking cookies may have a negative impact on your user experience and some parts of our website may no longer be fully accessible. Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser commands, often found in the "Tools" or "Preferences" menu of your browser. For more information on how to change your browser settings or how to block, manage or filter cookies, see your browser's help file or on sites such as www.allaboutcookies.org. In addition, please note that blocking cookies may not completely prevent the way we share information with third parties such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.
Do not follow
Please note that due to the industry's lack of consistent understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal. from your browser.
Changes
We may update this privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
Contact
For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us by email at admin@pcenvrac.com or by mail using the contact details provided below: 3200 avenue watt, 106, Quebec QC G1X 4P8, Canada Last updated: (2020-01-20) If you are not satisfied with our response to your complaint, you have the right to file your complaint with the authority responsible data protection. You can contact your local data protection authority or our supervisory authority here: https://www.priv.gc.ca/fr/mesures-et-decisions-prises-par-le-commissariat/recherche/consulter-les-travaux-de-recherche-sur-la-protection-de-la-vie-privee/2007/francophonie/